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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Claudio VAT and company name   B2BKing Support   Updated 7 hours ago   5 Most recent comment from Claudio:Hi Stefan, The information for the backend access is: User: b2b_king_support Pass: &EF2(l#LwMlpAiJxP9OOGMAu URL: https://magnitud.cl/wp-admin  Please note that the fields not updated automaticall ... Anthony O Connell Trigger email after product has been sent for review   MarketKing Support   Updated 8 hours ago   2 Most recent comment from WebWizards:Hello Anthony, I believe you can achieve that using the following code snippet:   add_action('marketking_new_product_requires_approval', function($product_id){ $vendor_id = get_current_use ... CANDY registration user problem   B2BKing Support   Updated 2 days ago   4 Most recent comment from WebWizards:Good to hear that was resolved with the Avatax update. Probably just some kind of bug with the user's address / postcode, maybe some wrong info saved internally, and then saving the profile clear ... Miguel Zenha Can't find White Label Addon   B2BKing Support   Updated 2 days ago   3 Most recent comment from WebWizards:Hello Miguel,   Indeed I'm afraid that add-on is currently only part of the Developer plan.  If you would be looking to try that add-on, you can change your plan or upgrade to a different plan ... Miguel Zenha Conversations/ Send Message in Product Page   B2BKing Support   Updated 2 days ago   2 Most recent comment from WebWizards:Hello Miguel, Thank you for purchasing our plugin,   While B2BKing does not have a built-in feature for that, I believe we can help write a code snippet to achieve it. I can suggest 2 options: (A) We ...
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